Tel :+86-18675537756
E-mail :sales1@top-atom.com
Product warranty Service process:
1. Chikwata chedu chekutengesa chimwe nechimwe chichataurirana nemutengi neon sign chikumbiro, Simbisa ese chigadzirwa ruvara, saizi, huwandu, kushandiswa kwechigadzirwa mukati kana kunze, nezvimwewo,
2. Wobva watumira invoice yemutengi kuti uvabatsire kusimbisa zvakare zvese zvechigadzirwa
3. Injiniya wedu maererano nemufananidzo wekugadzira mutengi kukucheka neon sign acrylic plate,Uye mhizha yekushandisa kugadzirwa kwekambani yakatungamira neon flex lighting chubhu, Wedzerai acrylic ndiro yekucheka kune neon sign yakagadzirwa nemaoko.
4. Kuchembera bvunzo: kuburikidza ne24 maawa neon chiratidzo chekuchembera bvunzo, mhizha yedu ichayedza chigadzirwa mwenje yakagadzikana, iyo neon sign mutsara inoenderana neon sign dhizaini pikicha kuigadzira nemaoko!
5. Vashandi vedu vekurongedza vanotarisa chitarisiko chechiratidzo che neon & kuvhenekera kwakanaka, simbisa zvese zvekushandisa zvagadzirira!
6. Vashandi vekurongedza vanoshandisa air bubble film & carton kurongedza neon sign
7. Sarudza UPS, DHL, Fedex etc hombe yakatsiga kambani delviery chigadzirwa kumutengi pasuo nesuo.
8. Chigadzirwa garandi : 2 Gore !
Shipping policy
Isu tinotumira kunze mapakeji kakawanda pasvondo, kazhinji mukati me3-4 mazuva ebhizinesi.Panguva dzisingawanzo, kutumira kunogona kutora nguva yakareba kupfuura 4 mazuva kuti aende kunze, asi iwe uchafonerwa neemail kana zviri izvo.Isu tinotakura kubva kune edu epasi rese zvivakwa uye tinogara tichipa ruzivo rwekutevera nekukurumidza kana odha yatumirwa.
Isu tinoita zvatinokwanisa kuti tifungidzire nguva dzekutumira, asi dzimwe nguva pasuru yacho inogona kusimudzwa netsika tichipinda munyika yekwauri kuenda, saka idzi inguva dzekutumira.
USA:
Chimiro chepamutemo cheposvo: 5-7 mazuva ebhizinesi
Muchiitiko chedu: mazuva mashanu eEast Coast & Central, mazuva manomwe eWest Coast
International:
Mamiriro epamutemo eposvo: 7 kusvika 14 mazuva
Mune ruzivo rwedu: UK mapakeji ndiwo anokurumidza kusvika, kazhinji anosvika mukati mevhiki imwe.Australia ndiyo yakareba, inotora kusvika kumasvondo 1.5, asi kazhinji mazuva gumi.Kutumirwa kwenyika zhinji kunoenderana nehurongwa hweposvo hwemunyika yaunogamuchira uye hunogona kusiyana zvikuru mukati memazuva manomwe kusvika gumi nemana.
Mari Yekupinza / Mabasa
Maodha anogona kubhadhariswa mari yekunze uye mutero kune dzimwe nyika.Izvi zvinosiyana zvakanyanya pahukuru hwechiratidzo chako uye nyika yekuenda.
Izvi zvakajairika kune chero chinhu chinotengwa online uye kutumirwa kune dzimwe nyika.Ndapota cherechedza kuti mamwe maodha haasi kuzobhadhariswa mari yekunze, asi mamwe anotofanira kudaro.
Iyi yekuwedzera mitengo haina kuvharwa nechikwata chedu uye inoda kubhadharwa kubva kumutengi.
- Ndokumbira utarise, mapakeji anogona kunonoka netsika, izvo zvinosuruvarisa kuti hazvisi mukutonga kwedu.Ichi chiitiko chisingawanzoitiki, asi chinogona kuitika.
- Yazvino COVID-19 denda rinogona kukanganisa nguva dzekutumira asi isu tichaedza nepatinogona napo kuona kuti izvi hazvina zvazvinoita.
- Kana iwe uchida chimwe chinhu nekukurumidza, pane nguva dzose dzimwe sarudzo, ingo email timu yedu yekutsigiraina@top-atom.comuye isu tichataura chimwe chinhu.
Refund policy
Isu tine mutemo wemazuva makumi matatu ekudzoka, zvinoreva kuti une mazuva makumi matatu mushure mekugamuchira chinhu chako kuti ukumbire kudzoka.
Kuti uve unofanirwa nekudzoka, chinhu chako chinofanira kunge chiri muchimiro chakafanana chawakachigamuchira, chisina kupfeka kana kusashandiswa, chine ma tag, uye mupakeji yayo yekutanga.Unozodawo risiti kana humbowo hwekutenga.
Kuti utange kudzoka, unogona kutibata paina@top-atom.com.Kana kudzoka kwako kwabvumwa, tinokutumira tsamba yekutumira, pamwe nemirayiridzo yekuti ungatumira pasuru yako sei uye kupi.Zvinhu zvakadzoserwa kwatiri tisina kutanga takumbira kudzoka hazvigamuchirwe.
Iwe unogona kugara uchitibata isu kune chero mubvunzo wekudzoka paina@top-atom.com.
Kukuvadza uye nyaya
Ndokumbira utarise odha yako pawakagamuchira uye taura nesu nekukurumidza kana chinhu chacho chisina kunaka, chakakuvadzwa kana iwe ukagamuchira chinhu chisiri icho, kuitira kuti isu tiongorore nyaya yacho uye tigadzirise.
Kunze / zvisingadzoserwe zvinhu
Mamwe marudzi ezvinhu haakwanise kudzorerwa, senge zvinhu zvinoparara (sekudya, maruva, kana zvirimwa), zvigadzirwa zvetsika (senge maodha akasarudzika kana zvinhu zvemunhu), uye zvinhu zvekuchengeta (senge zvigadzirwa zvekunaka).Isu hatigamuchire zvakare kudzoserwa kwezvinhu zvine njodzi, zvinwiwa zvinobvira moto, kana magasi.Ndokumbira ubate kana uine mibvunzo kana kunetseka nezve yako chaiyo chinhu.
Nehurombo, hatigone kugamuchira kudzoka pazvinhu zvinotengeswa kana makadhi ezvipo.
Exchanges
Nzira yekukurumidza kuona kuti wawana zvaunoda ndeyekudzosera chinhu chaunacho, uye kana kudzoka kwagamuchirwa, ita kutenga kwakasiyana kwechinhu chitsva.
Kudzosera mari
Tichakuzivisa kana tangogamuchira uye nekuongorora kudzoka kwako, uye kukuzivisa iwe kana mari yacho yakabvumidzwa kana kwete.Kana ukabvumirwa, unozodzorerwa mari yako panzira yako yekubhadhara yepakutanga.Ndokumbirawo muyeuke kuti zvinogona kutora nguva kuti bhangi rako kana kambani yekadhi rechikwereti igadzirise uye kutumira iyo mari zvakare.